We are a fast growing organization and we are looking for a Customer Relationship Consultant to help our customer service initiatives. If you are looking for…
1 – 2 years of customer service experience, exposed to high operational KPIs/SLAs. Involve in Analysis, Customer Interaction, and Investigations.
Provide the team with administrative support including aspects of database management, updates and reports generation; Manage and matintain the POS system;
Assist to train outlet staff on customer service / other related topics. Professionally handling and responding to customer enquiries within the required…
Follow up and handle customer's feedback and complaints. Assist day-to-day administrative activities, including: Answer and direct phone calls.
Provide excellent customer service at all times. Replenish service items such as condiments, drinks and general supplies.
Monitoring and follow up on email correspondence and customers enquiry. Co-ordinate with clients and warehouse about export shipment operation.
Willing to take on rotating shifts jobs including Saturdays, Sundays and Public Holidays. Provide service to Guests about Enquiries on Major City Attractions,…
Follow-up and update customer status and information. Direct the customer to articulate the suspected fault through carefully designed questions.
Position Title: Customer Service Officer/Customer Service Officer (LCL). Working Hours: 5 days, Mon - Fri (9.00am – 6.00pm).
Ensure set service quality levels are achieved for all customer interactions. Ensure the highest standard of customer service is provided to Emirates customers,…
Continuously strive to improve the customer experience. Troubleshoot and resolve customer issues, escalating more complex issues to the appropriate department.
Answer any questions the customer may have and then redirect them to the appropriate team or department. Mainly responsible for answering customer questions…
Hands-on support for Order Processing Department and customer service operations. Manage all incoming calls enquiry from internal and external customers.
Knowledge in Microsoft Office, including Excel features on computation capabilities, graphing tools and pivot tables – would be added advantage.
Able to work 5.5 days work week. You will answer and manage appointments calls and general enquiries from members of public and patients with high service…
Monitor the service quality to ensure customer / experience / service quality meet the standard. Follow up on customer's enquiries, requests and feedback with…
Other duties and instructions as assigned by the Management relating to customer service issues. Develop and Implement Standard Operating Procedure (SOP) for…
Liaise with Business Unit Stakeholders and Overseas Partners for case handling, to rectify service-related issues with effective solutions to achieve maximum…
1.Assist the Sales Team. Customer relationship management software (ProsperWorks, Pipedrive, Salesforce). Microsoft Office Suite (Word, Outlook, PowerPoint).
Responsible for quoting and order processing of customer orders. Additional 2 days of annual leave per year of service.
Order Fulfilment – on time loading, accuracy and on time execution of delivery for local customer. Order Management - order loading in SAP, coordinate with…
Resolve request, issues and handle customer inquiries. Achieve 90% on time delivery for customer requests. 6 days job per week.
Provide excellent customer service to all customers including patients, their relatives and referring doctors. Ensure patients' confidentiality at all times.
Provide excellent customer service to all guests. Enjoys a service-oriented job and interacting with international guests.